Shipping Info

At nicocindy, we value each and every single customer. Our top priority is making sure the items get delivered to our customer as soon as possible. Normally you will receive your order in 7-25 business days from the date that it is placed.

Health Safety 

As a result of COVID-19, we will sterilize the products and packages, you can rest assured to purchase orders.

Delivery Delay

Many countries have reduced flights because of COVID-19, your packages maybe take longer to deliver as normal, but we will do our best to ship your order earlier. We beg for your understanding.

PAYMENT CONFIRMATION

  • A confirmation email will be sent to you once the order is authorized and verified.

  • Once the payment verified, the order cannot cancel or change within this sort of time. However, we will do our best to support your request.

PROCESSING

  • It normally takes 3-7 business days to process your order. Please note that holidays & weekends are not included.

  • It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

SHIPPING

Shipment takes approximately 3 to 25 business days to reach destination countries.

SHIPPING DELAYS

Three solutions for delivery delay. (One out of three)

  • Usually it takes about 30-90 days to some countries ,We do offer compensation if the shipping beyond the timeframe as stated on shipping policy
  • $5-$10 cash or 10%-15% off coupon code for second purchase
  • 30%-100% shipping cost compensation according to the your situation

 

Please contact this email support@nicocindy.com within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.

Note:As a result of COVID-19 and the distance between different countries and other factors, the transportation cost will be different. Thank you very much for your understanding and trust and support to us.

 

Shipping Fee

Shipping Zone Shipping Purchase price range Shipping Fee
Asia Free Shipping (7-15 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $19.99 
Standard Shipping(7-15 Business Days) $0.00–$29.00 $7.99 
$29.01–$98.99 $8.99 
Germany, United States, United Kingdom Free Shipping (7-15 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $19.99 
Standard Shipping(7-15 Business Days) $0.00–$29.00 $7.99 
$29.01–$98.99 $8.99 
Europe Free Shipping (7-15 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $19.99 
Standard Shipping(7-15 Business Days) $0.00–$29.00 $7.99 
$29.01–$98.99 $8.99 
Israel Express Shipping(3-5 Business Days) $0.00 and up $31.99 
Canada, Mexico Free Shipping (7-15 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $19.99 
Standard Shipping(7-15 Business Days) $0.00–$29.00 $8.99 
$29.01–$98.99 $9.99 
Australia Free Shipping (25-35 Business Days) $99.00 and up Free
Standard Shipping(10-25 Business Days) $0.00–$28.99 $9.99 
$29.00–$98.99 $10.99 
Brazil Free Shipping (7-15 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $36.99 
Standard Shipping(7-15 Business Days) $0.00–$28.99 $7.99 
$29.00–$98.99 $10.99 
Iran, Iraq, Oman, Syria Express Shipping(3-5 Business Days) $0.00 and up $31.99 
South american Express Shipping(3-5 Business Days) $0.00 and up $36.99 
Standard Shipping(7-15 Business Days) $0.00–$28.99 $9.99 
$29.00 and up $12.99 
United Arab Emirates Free Shipping (10-25 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $31.99 
Bahrain, Lebanon Express Shipping(3-5 Business Days) $0.00 and up $19.99 
Jordan, Qatar, South Africa Express Shipping(3-5 Business Days) $0.00 and up $31.99 
Other countries Free Shipping (10-25 Business Days) $99.00 and up Free
Express Shipping(3-5 Business Days) $0.00 and up $31.99 
Standard Shipping(10-25 Business Days) $0.00–$29.00 $5.99 
$29.01–$98.99 $6.99 

 

Total shipping time = order processing time (we usually need 3-7 working days to prepare the order) + logistics shipping time

Shipping time is estimated and commences from the date of shipping, rather than the date of order, because We usually need 3-7 working days to prepare the order,and can take longer than expected date due to invalid address, customs clearance procedures or other causes.
Due to COVID-19, shipments to below countries have been prohibited. Unfortunately, we will have to stop our services and shipments temporarily. Once we have clearance to ship again, we will notify you immediately.(Chile, Georgia, Jersey, Montenegro, Réunion, Saudi Arabia, Botswana, Morocco, Namibia, Nigeria, Costa Rica, Honduras, Panama, Trinidad & Tobago, India, Indonesia, Kuwait, Peru, Philippines, Singapore, Ukraine)
 
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